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Policies

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Booking/Appointment Cancellation Policy

Your appointment is a time that has been set aside exclusively for you and our team at GVRC. We understand your time is very valuable to you, and in an effort to respect your time and that of our clients. Cancellations are subject to forfeit their deposit fee. Rescheduling consists of re-booking and a new deposit fee is applied.  

All Sales Final

Georgia's Vending Repair Center sells used and refurbished vending machines and parts. Make sure you purchase the correct items to meet your individual needs. By using this site you the customer agrees that you have read and understand the description of all equipment and that if items are purchased from this site all sales are final and no refunds will be given for any reason. There is no ‘Cooling off period’ for buyers remorse or warranty issues. Should you have a warranty issue it will be taken care of under the terms of our warranty page.

Parts Ordered By Mistake

Should you order the wrong parts by mistake you have the following options; you can return the parts for full credit (minus shipping cost) towards the correct parts, should we carry them. If this option is taken then you are responsible for the shipping cost both ways plus any overage cost if the part you need costs more than the part that you bought. Should we fail to carry the correct parts that you need then you can return the parts for store credit in the form of a gift certificate that will be emailed to you, (minus shipping originally paid) plus a 25% restocking charge. The store credit will not expire and can be used any time just like cash at our website, in all or in part for future purchases.

Limited Warranty

The  4 month limited parts warranty starts when the vending equipment is picked up from our facility (if local), when delivered to the customer (if by company truck) or three days after the vending equipment has been shipped from our facility. Whichever comes first. Parts for new vending equipment are covered under the manufacturers parts warranty. The warranty period for new vending equipment is dependent on the manufacturer. Please check with your sales representative for more information.

GVRC, recommends that the customer put their vending equipment into service as soon as possible upon delivery so that the equipment can be checked for possible issues caused by delivery.  The 4 month limited parts warranty is not extended to customers who fail to place their vending equipment in service within a timely manor.

Warranty includes parts such as changers, validators, sensors, control boards, refrigeration units, motors, digital display unit, etc

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